Our Story

Petrix is a proud family-run British business. From our office and distribution centre, our family and growing team are working together to build something genuinely new — an experience designed around dogs, their people and the moments they share. Every device we prepare, every update we release and every customer we support matters to us. We want the entire Petrix experience to feel personal from the moment it arrives.

The launch of Petrix is only the beginning. We plan to drive Petrix into the future through meaningful new features, regular updates and the continued development of P-Brain. Our team will listen to our customers, learn from their experiences and do everything possible to deliver the best Petrix experience. As technology develops, Petrix will develop with it. Our promise is simple: keep listening, keep improving and keep discovering new ways to bring families and their dogs closer together.

The Petrix community will play a major part in everything that comes next. We want to celebrate the videos, memories and special moments our customers share with us through monthly competitions, cash giveaways and other exciting rewards. This is our way of giving something back to the people and dogs helping bring the Petrix journey to life.